Respectful On-Premise Conduct
At Imogen Arena, we expect all guests to conduct themselves in a respectful manner. This includes being courteous to staff and fellow patrons. Disruptive behavior, including excessive noise or inappropriate language, will not be tolerated and may result in removal from the premises.
Age Requirements for Gaming Areas
To ensure compliance with local regulations, guests must be at least 21 years old to access gaming areas. Valid identification is required upon entry. We take this policy seriously, and any guest found violating this rule will be asked to leave the gaming area immediately.
Safety Rules
Your safety is our top priority. Please be aware of your surroundings and report any suspicious activity to our staff. In case of an emergency, follow the instructions of our team members and evacuate the premises calmly. We also encourage guests to keep personal belongings secure and to avoid leaving valuables unattended.
Property Guidelines
When making reservations, please ensure that all details are accurate to avoid any inconvenience upon arrival. We also ask that guests respect the property and other patrons by keeping noise levels to a minimum. This includes using mobile devices discreetly and being mindful of conversations in shared spaces.
Fair Play Expectations in Gaming Areas
Imogen Arena is committed to providing a fair gaming experience for all. Cheating or any form of dishonest play will not be tolerated. Guests are encouraged to report any suspicious behavior to our staff. We believe in maintaining a level playing field for everyone, and violations of this policy may result in immediate expulsion from the gaming area.
Misuse Consequences
Please be aware that any misuse of our facilities or violation of these guidelines may lead to access limitations or account suspension. We reserve the right to take appropriate action to ensure the safety and enjoyment of all guests. Your understanding and adherence to these rules help us maintain a welcoming atmosphere.
Contact Information
If you have any questions or require further information regarding our policies, please do not hesitate to reach out to us at [email protected]. We are here to assist you and ensure your experience at Imogen Arena is enjoyable and memorable.